Last updated: November 13, 2018. You can see past versions of our Terms here on Github.
Classcraft Studios Inc. ("Classcraft") takes the privacy of its students, teachers and parents seriously. Classcraft is committed to protecting users’ privacy while providing a personalized and valuable learning experience.
Classcraft has taken the Student Privacy Pledge as a public commitment for the responsible collection and use of student data. Among other things, we have committed to only collect student information that is needed for authorized education/school purposes, or as authorized by the parent/student, to not sell student personal information, to not use student information for behavioral targeting of advertisements to students and to not retain student personal information beyond the time period required to support the authorized educational/school purposes. The complete Student Privacy Pledge can be read at studentprivacypledge.org.
As Classcraft is designed to be played in groups, much of the information collected about the teachers and students is intended to be shared. Classcraft stores the following information that the teacher and students may choose to share with their class, colleagues or school administration:
It is understood that the teacher is both the game master and the teacher and that game related or class related activities, information or communications may be visible to teachers, students and others who are physically in the classroom. Furthermore, some information will be available to other teachers and school or district administrations (see "Classcraft User Access Privileges" below). Collectively, the classroom, teachers, and school and district administration are referred to in the document as the School Environment. The sharing of the above information is therefore also subject to the privacy policies of the relevant educational institutions. If users have any questions about the sharing of this information Classcraft would recommend that users contact the relevant educational institutions.
Classcraft collects personal information for the following purposes:
The information collected for TEACHER accounts may include:
The information collected for PARENT accounts may include:
The information collected for STUDENT accounts is limited to:
The information collected for visitors to the public site www.classcraft.com may include:
Classcraft does not collect the following data:
Cookies are small data files that are commonly stored on your device when you use websites and on-line services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with services or personalization. There are also other technologies that are similar to cookies, which may store small amount of data on your device ("local storage").
Classcraft uses the following types of cookies and local storage (collectively called "Cookies" herein);
Collected information is used for the following purposes:
Classcraft does not share personally identifiable information outside the School Environment, except for those purposes stated within this document, without first obtaining the express written consent of the individual.
By default, students can see game events for other students in their class from within their account. The teacher can restrain the information visible to other students: on a per class basis, they can hide the reasons for gaining and losing points and also limit visibility to a student’s teammates only (for the purpose of being able to play the game).
Parents who login to the game are not granted access to personally identifiable information of any student other than their child.
Collected information in aggregate form, whereby individual users are not identifiable, is used for the following purposes:
Teachers are granted access to student data for the students in their classes and to parent data for the students in their classes. With the Multi-class option, teachers from the same school can see the name, username and character class of students who are in classes that are linked to theirs, but do not have access to other student information outside of their own class. The school administrators may also have access to this data.
Students are granted access to their personal data, their team game play data, all content posted by their teacher in the classroom content system, comments of other students in the classroom content system, as well as any data that is displayed by the teacher in front of the whole class. By default, students can see game events for other students in their class from within their account. The teacher can restrain the information visible to other students: on a per class basis, they can hide the reasons for gaining and losing points and also limit visibility to a student’s teammates only (for the purpose of being able to play the game).
Parents are granted access to data related to their child, their child’s teacher and to aggregate data for their child’s class.
Postings in the teacher forums include the teacher name and photo and are available publicly. Postings to the teacher forums should not be considered private communications.
Student records are the property of and under the control of the school and/or school district. Students can access their student records by logging in to their student account. Parents of students under the age of 18 can access their child’s information via the parent account, by logging in using their child’s account, by contacting the teacher or by contacting Classcraft at [email protected]. Corrections of any erroneous information should first be brought to the attention of the teacher or the school administration. In the event that the teacher or school are unable to make the correction, parents should advise Classcraft at [email protected] who will then work with the teacher or school to facilitate correction of any erroneous information.
Should there be any unauthorized disclosure of a student’s records, Classcraft will notify the school, teacher, parent and student via email within 3 days following discovery of the unauthorized disclosure.
Classcraft does not share user data with third parties for marketing purposes. Furthermore, Classcraft does not use student data for marketing of any kind, including both marketing to student and to parents.
The following student records are retained for a period of no more than 12 months after the last entry was made to the student account in the game:
Student avatars and pets, along with the student account information are retained for a period of no more than 36 months following the last entry made to the student account in the game. This is because students playing Classcraft in subsequent years will still have access to their avatars and pets during those future classes, to a maximum of 36 months.
Parents and students over the age of 18 can request to have their account, or the account of their child, and related information deleted from the Classcraft database by advising Classcraft at [email protected].
Parent records will be retained for a period of no more than 36 months following the last entry made to one of their children’s student accounts. This time period has been selected to facilitate streamlined registration for Classcraft throughout their child’s education.
Personal data of teachers and any data not already deleted that is related to a teacher’s classes will be deleted 5 years after their account has become inactive.
COPPA is an acronym for the Child Online Privacy Protection Act, a US federal law to protect the privacy of children under the age of 13. Under the licensing agreement between Classcraft and the teachers using the Classcraft software, the teachers are responsible for obtaining parental permission should it be required under COPPA. Classcraft does provide information for teachers along with a sample parental permission document should they require one. This is available at https://help.classcraft.com/hc/en-us/articles/218411437-Classcraft-and-COPPA.
Since May 24, 2018, the European Union General Data Protection Regulation (GDPR) defines the rules regarding the collection, use, and retention of personal information for citizens of the European Union. Classcraft is fully compliant with these rules.
The European Commision has ruled that commercial entities in Canada have adequacy under the GDPR, or already provide adequate data security. For an updated listing of countries where data security is considered adequate, please visit the European Commission's website.
Classcraft only conducts business with third-party data processors in the United States that are certified under the Privacy Shield Framework, which ensures compliance with EU data protection requirements so that personal data stays secure and respected.
Rights of users located in Quebec are governed by the Act Respecting the Protection of Personal Information in the Private Sector. Individual files can be accessed and modified using your user login and password, or by following the instructions in the section of the document titled "Changes to and Access to Personal Information". Classcraft offices are at #220 - 165 Wellington. N, Sherbrooke, QC, J1H 5B9. Data is stored on Amazon servers in the United States and Classcraft abides by article 17 of the Act with respect to the use of personal information.
Classcraft uses industry standard methods to protect its customer’s data against unauthorized use or access, alteration, unlawful or accidental destruction or loss. It should however be noted that 100% guarantee cannot be made due to constant advances in virus and hacking technology. Classcraft can therefore not be held responsible for data loss or alteration. A full copy of the Classcraft Security Policy can be obtained upon request to [email protected].
Teachers and students may make postings in various sections of Classcraft. Common examples of this would be links to videos hosted by YouTube or Vimeo, links to Wikipedia or other reference material, and so on. It is the responsibility of the teacher to ensure that this content is appropriate and free from links to sites which may compromise the privacy of their students. Classcraft does not monitor the classroom content and has no responsibility for this content. The Classcraft software has features within it to allow teachers to monitor and control all content posted by the students in their class. Furthermore, students may flag inappropriate comments from within Classcraft and their teacher will be automatically notified. Classcraft does not actively monitor classroom content.
Users have access to their personal information via their Classcraft user account, or by contacting the teacher or school administration.
Users may also request a copy of their personal information, or can make modifications to any incorrect information by sending a written request to [email protected]. The following information has to be provided:
The user will then be contacted by a member of the Classcraft team for verification purposes.
Users can also correct and update their personal information using the same procedures described above.
In the unlikely event that Classcraft goes out of business, all user information will be securely deleted within 12 months of the date of going out of business.
Classcraft may disclose personal information if we have a good faith belief that doing so is necessary to comply with the law, such as complying with a subpoena or other legal process. We may need to disclose personal information where, in good faith, we think it is necessary to protect the rights, property, or safety of Classcraft, our employees, our community, or others, or to prevent violations of our our Terms of Service or other agreements. This includes, without limitation, exchanging information with other companies and organizations for fraud protection or responding to government requests.
Email: [email protected].